Data protection

Website Privacy Policy

This UKKO Group privacy policy describes how we use and process the personal data we collect about you as a user of our website. This privacy policy was last updated on September 1, 2021. We reserve the right to update and change the privacy policy as necessary.

What information do we collect?

When you visit our website, we collect information about your use of our website and your user experience, such as your IP address, information about your device and browser settings, and how you use the website. The extent of the data collected depends on the cookie settings you accept on our website.

With the exception of your IP address, we only collect your personal data when you register for the UKKO.fi service or when you provide us with your personal data, for example when visiting our website or participating in marketing campaigns, training, or events organized by UKKO.fi.

How do we use your data?

Processing and responding to contact requests
Presenting the content of our website in the most suitable way for the device you are using
Monitoring the use of our website and improving the user experience and functionality
Marketing our own services within the limits permitted by law
Improving communication and identifying potential customers

Do we disclose information?

Personal data collected through the website may be disclosed to service providers who process personal data on behalf of companies belonging to the UKKO Group in accordance with confidentiality obligations and contractual data protection obligations. Your data will not be disclosed to other organizations for commercial purposes.

The personal data collected may be transferred, within the limits of the General Data Protection Regulation, to companies providing services to UKKO Group companies located in the United States. Our service providers are committed to the EU Commission’s model clauses for the processing of personal data, and we have implemented appropriate additional measures to ensure an adequate level of data protection. Third parties are not entitled to use the data for their own purposes.

How can you influence the collection of data?

You have the right to check what data has been collected and stored about you, to make corrections and changes to the data, and to request the deletion of the data if you wish. You also have the right to prohibit the use of your data.

Website cookie policy

A cookie is a small text file that is stored on your computer or mobile device. We use cookies on our website primarily to improve the user experience and functionality of the site. Cookies are used for the following purposes:

to enable the use of the website (essential functional cookies)
to store the user’s choices on the website (e.g., username and language)
to provide personalized and relevant content to each user (e.g., appropriate services)
to collect analytical data about users (additional information about user behavior and movements on the website)

If you do not want our website to store cookies other than those that are strictly necessary, you can disable them in the settings in the website’s banner by accepting only ‘strictly necessary’ cookies. The use of essential cookies cannot be disabled, as they are necessary for the technical functioning of the website.

You can also delete cookie data stored by your browser at any time.

Please note that disabling cookie files may affect the functionality of our website.

How do we use cookies?

We use the following third-party services on our website:

Google Analytics is a service for tracking website visitors. The service stores information about how long you stay on the site, how you arrived at the page, and which links you click on.

Google Adwords Conversion cookies allow us to track the effectiveness of ads generated by Google searches.

Google Dynamic Remarketing is a remarketing tool that allows us to show our users ads on other websites for services they have previously viewed on our website.

NewRelic is a service performance monitoring application.

ActiveCampaign is marketing automation software that uses cookies to collect information about how users use our website.

ShareThis buttons allow you to easily share content from our website on social media.

TrustPilot is an online review community that allows us to collect experiences and feedback from our users about our service.

Hotjar is a tool we use to study the user experience on our website and collect feedback from site users.

User tracking

We use Leadoo user tracking to monitor how our users navigate our website and combine this data with user information collected, for example, through chat interactions. Leadoo uses etag tracking, which is technically different from cookie-based tracking but is subject to the same principles as cookies. Leadoo uses etag tracking, which is technically different from cookie-based tracking, but is subject to the same rules as cookies. Check Leadoo Marketing Technologies Oy’s privacy policy (https://leadoo.com/privacy-policy/) to learn more about what is tracked in the system. In terms of GDPR, we act as the controller and Leadoo as the data processor. If you do not want to be tracked, you can clear your browser’s cache.

For more information on how Leadoo works, please visit https://leadoo.com/privacy-policy-processor/.

Who can you contact?

For inquiries regarding data protection and the use of cookies, please contact us either by email [email protected] or by mail to:

SPL Company / Data Protection
Itämerenkatu 1
00180 Helsinki